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The Formal Bit!

Currently I only deliver to the UK, but if you have any queries regarding this, please contact me.

All transactions are subject to UK law.

All payments are made via Paypal.

All items should be paid for within 7 days of order, and items will be dispatched within one-to-three days on clearance of payment.

Goods will be sent out using first class Royal Mail unless otherwise stated. Items will be delivered to the address given on the Paypal receipt. It is the buyers responsibility to ensure that this correct. Items returned through non-delivery will incur a redelivery charge.

If goods should fail to arrive it should be reported within 28 days, allowing enough time for delivery and enquiries by Royal Mail.

I hope you are happy with your goods, but if not I am happy to find an appropriate solution, make an exchange, or offer a return, providing you contact me within seven days of the receipt of goods, stating the reason why you are unhappy with the product.

Returns

If goods are returned, they should be in their original condition with original packaging, and be sent within 14 days of the email/message acknowledgment, for a full refund of receipt. Please do not return goods until you have first contacted me.

I will be unable to refund any shipping costs unless the item is faulty or not as described.

To ensure the safety of the delivery I would recommend using a trackable service, as dawn bevins design will not be responsible for items that go missing on their return .

Cancellations

You are entitled to cancel your order. Please let me know within seven days, and return the item within 14 days of receipt, in original condition with original packaging for a full refund of receipt.

Return postage will not be refunded for cancellations.

If you have any queries at all, please don't hesitate to contact me.

Thank you for taking an interest in my shop.